Our Commitment to Your Privacy
Welcome to MingleStitch. We understand that when you shop online, you are placing trust in the platform you use. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase from us.
As a business serving customers in Hong Kong, we operate in accordance with the Personal Data (Privacy) Ordinance (PDPO). We are committed to handling personal data in a lawful and transparent manner.
If you have any questions about this policy or how your information is handled, you can contact us at support@minglestitch.com
What Information We Collect
When you interact with MingleStitch, we may collect the following types of information:
- Your name
- Contact details, including email address and phone number
- Delivery address
- Order details and purchase history
- Account login information (if you create an account)
- Information such as IP address, browser type, and device data
We collect this information directly from you when you place an order, create an account, subscribe to updates, or contact us.
Why We Collect Your Information
Your personal data may be used for the following purposes:
- Processing and fulfilling your orders
- Delivering purchased items
- Sending order confirmations and updates
- Responding to your inquiries
- Improving website functionality and user experience
- Sending promotional content if you have opted in
We only collect data that is relevant and necessary for these purposes.
How We Store and Protect Information
We take reasonable, practical, and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or loss. Access to personal information is limited to authorized personnel who require it for operational purposes.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations under Hong Kong law.
Sharing of Information
MingleStitch does not sell or rent your personal information. However, we may share data with:
- Delivery service providers
- Website hosting providers
- Payment processing partners
- Professional advisors where required
These parties are expected to handle your information responsibly and in accordance with applicable data protection standards.
Your Rights Under the PDPO
Under Hong Kong’s PDPO, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Withdraw consent for certain uses of your data
- Inquire about our data handling practices
Requests may be made by contacting us via email. We may need to verify your identity before processing your request.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance browsing functionality and analyze site usage. For detailed information, please refer to our separate Cookies Policy.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage users to review the privacy statements of any external platforms they visit.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect operational or legal changes. Updated versions will be posted on this page.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
MingleStitch
Email: support@minglestitch.com